Privacy Policy

Privacy Policy

Effective Date: 04/05/2025

At Nebula Crafts, accessible from https://thenebulacrafts.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information we collect and how we use, store, and protect it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@thenebulacrafts.com.

1. Information We Collect

We collect the following types of personal information when you use our website or place an order:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (handled securely by third-party payment gateways)

• Order history

• Any other information voluntarily provided by you through forms or contact options

2. How We Use Your Information

We use the collected data to:

• Process and fulfill your orders

• Communicate order updates and delivery information

• Respond to your queries and support requests

• Send you updates, offers, or promotional content (only if opted in)

• Improve our website, products, and user experience

• Comply with legal obligations

3. Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Payment information is never stored on our servers and is securely handled by verified third-party payment gateways (like Razorpay, Paytm, etc.).

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your data only with:

• Delivery partners to fulfill your order

• Payment gateways to process transactions

• Legal authorities, if required by law

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences and improve our services. You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of any third-party sites.

7. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your personal information

• Opt-out of promotional communications at any time

To exercise these rights, please contact us at support@thenebulacrafts.com.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected with a revised effective date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Business Name: Nebula Crafts
Email: support@thenebulacrafts.com